Process manager
3 days ago be among the first 25 applicants
hcltech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and ai, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for financial services, manufacturing, life sciences and healthcare, technology and services, telecom and media, retail and cpg, and public services. Consolidated revenues as of 12 months ending september 2024 totaled $13.7 billion.
hcl is looking for a process manager with the following requirements:
responsibilities
process managers are responsible for overseeing and optimizing the efficiency of business processes. They analyze current practices, devise effective strategies, and ensure process improvements align with the organization’s goals.
the daily duties and responsibilities of a process manager may include:
* reviewing and analyzing existing business processes
* identifying inefficiencies and bottlenecks in processes
* developing strategies and plans for process improvements
* implementing process changes, ensuring minimal disruption to operations
* monitoring and controlling process performance metrics
* coordinating with other managers and stakeholders to ensure processes align with organizational goals
* training staff on new process changes and guidelines
* maintaining documentation on processes, directives, and standard operating procedures
* ensuring compliance with industry regulations and organizational standards
* facilitating workshops and meetings to generate process improvement ideas
* acting as a liaison between different departments for process alignment and implementation
* evaluating the impact of process changes and adjusting strategies
what we offer:
* life insurance
* major medical expenses insurance (extends to spouse and 2 children under 25 years of age, if applicable)
* minor medical expense insurance
* savings fund 13% (up to mxn $4,300 monthly)
* food vouchers 10% (up to mxn $3,300 monthly)
* 30 days bonus
* 12 days of vacation in the first year, increasing by 2 as dictated by law
seniority level
mid-senior level
employment type
full-time
job function
accounting/auditing, information technology, and quality assurance
industries
it services and it consulting
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