Some careers have more impact than others.
if you're looking for a career where you can make a real impression, join hsbc and discover how valued you'll be.
hsbc is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.
we aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
- "at hsbc we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member._
- our paid leave package is at the forefront in mexico, now you have one more reason to be hsbc and proudly live a culture of well-being, balance and car care"_
we are currently seeking an experienced professional to join our team in the role of* *service recovery engineer
provides daily global production service quality, problem and recovery management, and platform availability, facilitating changes and identifying risks.
involved in planning, testing and deployment of new systems enhancements, and facilitates quick system recoveries following major system or software related failures, minimizing the impact of incidents in production.
it includes batch monitoring, problem solving, execution of disaster recovery tests, and support to business requests.
providing 24/7 support 365 in conjunction with follow the sun business requirement
*principal responsibilities*
- ensure industry best practice global production support for all systems is achieved, examples include but not limited to it service management and google site reliability engineering and devops methodologies and technologies.
- participate in major incident reviews and service improvement programs as required.
- undertake change implementations and the risk analysis of changes to meet the goal of improved platform and service.
requirements
*calificaciones - externas*
*qualifications*
- a degree within computer science is desired, or an equivalent education level, with professional experience.
up to four years proven and progressive experience also considered.
- linux server administration with exposure to shell scripting (bash/korn/ash)
- python scripting
- datastage etl platform
- ibm mq
- java, j2ee
- big data analytics platforms such as hadoop
- cloud platforms - gcp/azure/aws
- scheduling tools such as control m
- mainframe (z series)
- proficient in it service recovery and quality management disciplines
- itil certification will be considered a plus;
you'll achieve more when you join hsbc.
*issued by hsbc electronic data processing (india) private ltd