*descripción empresa*:
somos una empresa 100% mexicana con más de 25 años de experiência en conectar el talento con las empresas.
*misión del cargo*:
we are seeking a motivated and passionate person to join us as a customer service representative.
we want to work with you!
*funciones del cargo*:
*customer service representatives on this position get to*:
deliver world class customer support and build customer satisfaction and loyalty by troubleshooting all inquiries regarding streaming products over the phone and online.
- high school diploma or ged (might be unfinished)
- excellent verbal and written communication skills in english and spanish
- customer service experience
- proficient in tech-related elements (i.e., amazon fire tv, chromecast, roku, ios, android, etc.)
- good judgment indecision-making to deliver exceptional customer support routinely always
- basic pc keyboarding skills: basic microsoft office (outlook, word, excel) experience required
- call center experience strongly preferrable
- must live in monterrey metropolitian area, or nuevo leon state.
- 100% on site.
*other requirements*:
- must be available for weekend (saturday & sunday) hours
- most call center employees work on a shift basis, and as such will be required to periodically rotate shifts and regular days off
*we offer*:
- direct hiring since day 1
- fully paid training
- competitive salary and growth opportunities
- 40 hours per week
- 2 days off
- performance bonus
- all law benefits
- food coupons
- annual merit increase opportunity
*requisitos*:
inglés b2
preparatoria concluida
conocimientos técnicos
experiência atención al cliente y/o call center
gusto por los deportes
*condiciones oferta*:
*sueldo neto mensual*: 14500
*beneficios*:
- base salary $14,500 mxn
- performance bonus up to $3,000 mxn
- law benefits
- 2 days off
- paid training since day 1
*descripción proceso de selección*:
el proceso de selección se realiza a través de aira - plataforma de reclutamiento diseñado para mejorar tu experiência de postulación.
*para postular solo necesitas*:
1.
postular a la oferta
3.
ingresar a aira y contestar las preguntas y/o pruebas solicitadas
+52 81 8525 2943