*job purpose*:
manages the sale of the organization's products or services to original equipment manufacturer (oem) or value added reseller (var) accounts on a national or geographic basis.
incumbents at the director and senior director level typically manage other sales managers.
incumbents at the manager level may manage only individual contributor sales account managers or may manage the organization's relationship with resellers or agents; they also may carry their own sales quota.
the incumbent's level may be determined by the size of the geographic area of responsibility (e.g., region vs. district vs. branch), the size or significance of the industry or product segment for which the incumbent is responsible, or other factors.
*responsibilities*:
- works with the sales director to develop and execute annual business plans.
- assigns quarterly sales goals by territory.
- manages forecast and pipeline of the team.
- communicates job responsibilities to staff via mbo's.
- develops quarterly plans with outside sales for territory development.
- presents quarterly business plans at team level.
- manages 100% attainment of sales, gp$, gp% and corporate special goals.
- maintains excellent customer and vendor relationships.
- interfaces with departmental director to ensure cross-corporate teamwork.
- oversees strategic projects for division growth.
- provides sales with the tools needed, such as slippage reports, credit utilization, descending reports, new customers reports, leads, and customer focuses, and the process to utilize them.
- develops motivational strategies and td monthly/quarterly sales promotions.
continues to work with pm and vendors for sales promotions.
- oversees employee development activities, including quarterly one-on-one "feedback" meetings with all employees, quarterly service observations, and reward and recognition programs for top employees.
- sets up meetings with support departments and holds sales and staff meetings in order to improve communication within the department.
- responds to escalated customer issues to ensure satisfactory resolution.
- maintains strategic vendor relationships.
- addresses escalated personnel issues prior to hr involvement.
ensures timely resolution of employee issues and consistent actions across regions.
*knowledge skills and experience*:
to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
the requirements listed below are representative of the knowledge, skill, and/or ability required.
reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- able to adjust readily to change and adapt as needed.
- able to analyze and resolve complex issues and problems in a sound and timely fashion.
- able to foster win/win situations and ensure productive resolutions of conflict.
- able to build solid, effective working relationships with others.
- able to coach others in the development of their skills.
- able to constructively work under stress and pressure when faced with high workloads and deadlines.
- able to display assertiveness and a high level of self-confidence.
- able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- able to identify needs and opportunities and develop action plans to address.
- able to maintain a positive attitude in the face of criticism, rejection, or failure.
- able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
- able to sort through numerical information and recognize trends and details.
- able to supervise, train, and evaluate the performance of subordinates.
- possesses strong organizational and time management skills, driving tasks to completion.
*minimum educational/experience requirements*:
4-year college degree from an accredited university plus the established minimum requirements for the position.
*additional education/previous experience recommendations*:
- working knowledge of systems and networking, security, data centre or cloud, technologies..
- demonstrates creativity in problem solving.
- knowledge of distribution market of it products & services.
- advanced level of judgment and decision making.
- commercial speech.
- 4 year degree; and 5-7 years relevant sales management experience.
*working conditions*:
- professional hybrid-office environment.
*what's in it for you?
*
- * elective benefits*: our programs are tailored to your country to best accommodate your lifestyle.
- * grow your career*:accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- * elevate your personal well-being*: boost your financial, physical, and mental well-being th