International & premium manufacturer of cameras and sports optics is seeking a deputy manager.
*primary tasks*:
- assist the store manager in the daily operation of the store
- professional sales of full product line to customers
- assist the store manager with all aspects of retail sales and operations
- be a respected leader of the team & sales professionals
- contribute to the enhancement and maintenance of an integrated sales plan involving the store, store website, networking, crm and events
- assist store manager in the hiring and training of new staff
- assistant key-holder to store and internal security in absence of store manager
*brand*
- be a genuine brand ambassador for the brand. Understand the desire and appreciation of the legacy, technological innovation, and exquisite design of our products
- promote the store and store website by liaising with third-party resources
*photographic sales*
- learn technical and practical features of product line
- provide in-store and off-site demonstrations of full product line, as needed
- demonstrate technical selling skills and product knowledge for consumer and professional photography and sport optic products
*customer service*
- enhance and maintain crm strategy for the store
- assist in developing and maintaining vip relationships
- host or joint host for some of the store events
*team management*
- assist general manager in dealing with staffing issues: interview potential staff; conduct appraisals and performance reviews; and contribute to providing or organizing training and development
- motivate sales associates to increase sales and ensure efficiency
- work on the sales floor regularly, motivate staff, sell to customers, and identify and resolve urgent issues
*operational*
- ensure the pos operation, cash handling procedures and transactions are carried out accurately and all orders and paperwork are completed
- manage and optimize stock levels and stock control
- ensure that the store website is up to date and price/product correct
- contribute to analyzing sales figures and forecasting future sales volumes to maximize profits
- maintain store services and physical presentation to corporate standards
- such other duties as the general manager may, at times, reasonably require
*skills*:
- retail management experience (5 years minimum)
- photographic experience and deep knowledge required
- knowledge of sap erp a plus
- advanced computer skills, including pc/mac, ms office suite, pos systems, adobe photoshop and lightroom and knowledge of website maintenance
*key requirements*:
- professional, energetic, positive, and passionate about photography.
- task-oriented, motivated to surpass sales and marketing objectives.
- strong business - operation skills
- demonstrated sales ability
- credible leadership skills
- must be organized and detail oriented
- excellent written and verbal communication skills
- strong interpersonal skills
- follow through with regular customers as well as outreach to attract new sales
- bilingual in spanish and english (fluent)
ability to commute/relocate:
- miguel hidalgo, cdmx: reliably commute or planning to relocate before starting work (required)
*education*:
- bachelor's (required)
*experience*:
- store manager: 6 years (required)
work location: one location