Overviewlevel: staff iiirecruiter: manuel garciaposition summarygeneralcapture orders from associates and guide them to achieve the best results from herbalife products and services.functions and responsibilitiescapture and track orders from associates via telephone, showing empathy and good service.document any adverse events reported by an associate or customer and continue the corresponding process to ensure they receive follow-up from gmpss.provide information on promotions, events, and new products to associates.guide associates to achieve the best results from the company's products and services.reactivate accounts of associates who request it via telephone.processes and controlsfollow the corresponding order processes and procedures.correctly code cases in hcm for timely follow-up and corresponding reporting.supervisory responsibilities:n/ajob qualificationsorganizational relationshipsinteract with the associate relations, order support, and gmpss areas.job profile:skills/education/experience:technical degree and/or completed high school.one year of customer service experience.outstanding customer service attitude.basic knowledge of microsoft word, excel, email, and internet.ability to solve problems and perform activities delegated by the supervisor.results-oriented.ability to interact with all levels of the organization.excellent verbal and written communication in spanish and english.teamwork.#j-18808-ljbffr