-job descriptionif you're looking for a career where you can make a real impression, join our global service center (gsc)- hsbc and discover how valued you'll be.we are currently seeking an experienced professional to join our team in the role of*senior manager talent acquisition & onboarding*role* *purpose*:accountable for the overall delivery of a sizeable talent acquisition & onboarding function across the global service center (gsc) for offshore services provided to usa.
for this role is expected to lead a team to deliver the operation, bau activities and continue a transformation of the function.
*principal accountabilities*- partner with suppliers (recruitment process outsourcing [rpo], managed service provider [msp] & vendor management solution [vms]) to maximize performance and optimize outcomes in line with service level agreements and customer expectations ensuring a high quality and cost effective service is delivered- reduce time to fill vacancies to increase potential productivity.- effective management of cost and maximizing innovative & efficient sourcing solutions- accountability for diverse sourcing channels and fair selection process, in line with relevant legislation.- full understanding of the regulatory environment in usa.requirements- fluent in english & spanish- great stakeholder management- demonstrable track record in process management and improvement, delivering service excellence and cost reduction through vendor performance management.- experience in leading large, operational teams (on-site, near and off shore teams), cross border and managing performance of individuals and vendors- experience in analyzing complex quantitative and qualitative data and making commercial decisions with the outcomes.- business acumen- resilience & proven ability to work under pressure within demanding timescalesyou'll achieve more when you join hsbc!At hsbc we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member.
our paid leave package is at the forefront in mexico, now you have one more reason to be hsbc and proudly live a culture of well-being, balance and care*issued by hsbc electronic data processing (méxico) private ltd