Rh: raul garcía
position: business analyst
location: aguascalientes, mexico
industry - sector: mals
what you’ll do?
* collaborate with stakeholders to identify business needs and gather detailed functional and non-functional requirements.
* analyze business processes, workflows, and systems to identify areas for improvement and efficiency.
* develop and maintain business process models, flowcharts, and documentation to capture business requirements and current workflows.
* work with business stakeholders to map and optimize processes, ensuring they align with organizational goals.
* serve as the main point of contact between business units and technical teams to ensure clear communication of business requirements and project updates.
* provide support throughout the project lifecycle, ensuring that business needs are met and solutions are implemented effectively.
* assist in the design and implementation of business solutions by providing input into system design, business rules, and testing requirements.
* validate solutions and ensure they meet business objectives and quality standards.
* support project managers in tracking project progress, timelines, and deliverables.
* contribute to the creation and management of project plans, risk assessments, and change management processes.
* analyze data to identify trends, insights, and potential areas of improvement for business operations.
* prepare reports and presentations for stakeholders to communicate findings and recommendations.
* proactively identify opportunities for process improvements, cost savings, and efficiencies across business functions.
* stay up to date with industry best practices and emerging technologies that can enhance business operations.
* provide training and support to business users on new systems, processes, or tools.
* share knowledge and best practices with colleagues to foster a culture of continuous improvement.
what you’ll bring:
* proficiency in tools like jira, confluence, microsoft visio, or similar for process mapping, requirements gathering, and documentation.
* strong experience in excel for data analysis, including pivot tables, advanced formulas, and data manipulation.
* familiarity with sql for querying databases and analyzing data.
* experience with project management software like microsoft project, trello, or asana to manage tasks, timelines, and deliverables.
* ability to map and analyze business processes using bpmn or similar methodologies.
* excellent communication skills with experience using tools such as slack, microsoft teams, or zoom for collaboration.
soft skills:
work underpressure, quality at work, results oriented
what can you expect in a career with capgemini?
* working in a team environment, consultants will focus on the analysis, design and development of technology-based solutions for capgemini’s clients.
* you will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
* you will contribute to client satisfaction by providing timely and responsive value-added services and work products.
* capgemini offers a competitive compensation and benefits package.
* headquartered in paris, france, capgemini has a presence of more than 340 thousand professionals in mexico distributed among 3 sites located in mexico city, monterrey and aguascalientes. A deeply multicultural organization.
* capgemini has developed its own way of working, the collaborative business experiencetm, and draws on rightshore, its worldwide delivery model.
you will love this job because
* capgemini focuses on giving each new hire a you-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
* capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun.
* capgemini cultivates an atmosphere for development that enables you to be hands-on, planning for your growth, both horizontally and vertically.
“ at capgemini mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”