Field service engineer - mechanics
contract type
permanent
country
mexico
location
guadalajara
your opportunity
sidel is looking for a field service engineer that performs installation, start‐up, commissioningand test of the sidel equipment supplied to customer sites. The candidate must perform technicalassistance during and after the warranty period, carry out training and other after sales servicesof sidel`s equipment installed at customer sites. Develop a good understanding of the customerneeds to provide objective advice and to ensure customer satisfaction.
your mission
1. test and evaluate equipment performance at customer plant, based on
2. technical, contractual and safety specifications
3. properly handle, check and transfer equipment non-conformities
4. prepare job progress chart and technical reports in reference to carried-out
5. activities
6. ensure ultimate internal and external customer satisfaction
7. perform activities in line with the standard operating procedures (sops), sidel
8. coordination plan rules and customer rules
9. report after sales opportunities detected on customer site
10. technical activities, troubleshooting and reporting deliverables
11. report to the installation site manager for team site activities
your profile
your profile
12. level of education and languages:
13. bachelor degree engineering or equivalent
14. fluent level of english is a must
15. specialization in automation or aseptic is a plus
16. spanish, italian and/or french is an advantage
required experience and skills:
17. experience in the beverage industry
18. 3 years of experience in field activities
19. technical subject matter expertise on automation (b&r, siemens, elau & ab)
20. electrical or aseptic
21. availability to travel up to 90 % (including international locations)
22. medium work that includes moving objects up to 50 pounds
23. constantly ascending or descending ladders, stairs, scaffolding, ramps, poles
24. and the like
25. constantly remaining in stationary position, often standing for prolonged periods
26. constantly operating machinery and/or power tools
27. constantly operating in small and/or enclosed spaces
28. often operating in high temperatures
29. often operating in hazardous conditions