Role purposeresponsible to lead and oversee all aspects of quality in the mexico and colombia region. Drive improvement to key quality indicators, including customer, product quality, process, supplier, and quality operating system. Make quick, sound decisions regarding quality issues with a customer-focused mindset. Organize and prioritize quality strategy within the organization, including manufacturing plants. Lead communication of quality performance, investigations, and corrective actions. Direct/mentor the quality team function within the organization.main responsibilitiesdrive customer satisfaction kpi and quality metrics attainment through process capability and control verification, quality system conformance actions, and continuous improvement roadmaps towards oem and internal customer scorecard objectives and customer perception through quality basics execution.customer champion driving strategy to improve clarios quality customer performance from all aspects, including product outgoing quality, quality systems (ppap, iatf, csr’s), and warranty.oversight and drive improvement to product performance (electrical compliance) from new launches to mass production (ongoing testing, annual compliance, and field warranty).ensure full apqp process adherence, including pfmea, control plans, rpn reduction, msa study & robust ppap encompassing customer-specific requirements on product, process, and system.develop a plan to reach process capability on key process/product characteristics and improvement actions that will help meet scrap reduction initiatives.monitor and improve effective quality management systems across the region.oversee the development, implementation, and maintenance of the quality system based on iatf & customer specific requirements.responsible for creating a culture of excellence in quality within the organization.drive adherence and follow-up on internal audits for conformance to quality system basics.lead communication of quality performance within the organization, focusing on values and behaviors.lead robust problem-solving culture in the organization (8d/error proofing, containment actions, root cause analysis, corrective action plan – implementation and verification).coordinate action plan (rollout) all across the region.develop and coach quality organization, including plant quality teams, focusing on development plant and increasing battery iq.requirementsbachelor’s degree in engineering or other technical field.10+ years of qa management experience in a manufacturing environment; automotive highly preferred, manage oem customers.5+ years in a management position of quality.iatf, vda experience required.proven experience with managing launches, leading transformation projects from poor performance to meeting customer expectations, and strengthening the bench strength of the organization.good understanding of customer-specific requirements, including oem audits, problem resolution, change management, oem portals/scorecards, and ways of working expectations.proven experience managing the customer, including crisis management of potential product concerns.proven experience in continuous improvement and lean manufacturing using formal quality systems methodology and tools.development and implementation of quality systems and standards (fmea’s, ppap, control plans, dvp&r’s, apqp).highly organized, self-starter, and professional team player with the attitude to drive the execution of actions to attain quality targets (concerns, ppm, cost of poor quality, internal and oem audits, supplier quality, and field performance).a visible leader that champions change through teamwork, develops talent, and plans for succession; not afraid to do the right thing despite unpopular decisions with significant time on the shop floor.preference for lead acid battery iq and process knowledge.about clarios:clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our aftermarket and oem partners, and reliability, safety, and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus – advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. Clarios is a brookfield portfolio company.
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