Be among the first 25 applicants
responsibilities:
1. ability to take technical/functional leadership in one specific product or area of business processes.
2. own, investigate and solve complex customer technical/functional issues and serve as a point of contact to the customer to assist in resolving cases.
3. drive the communication with the customer to ensure the customer has confidence on problem resolution.
4. act as the l2/l3 (level-2/level-3) support to solve the customer issue.
5. produce quality documentation.
required skills/qualifications:
1. minimum 5+ years relevant experience as technical/functional consultant or engineer.
2. advanced english.
3. engineering or master’s degree in computer science/information technology (it) or equivalent.
4. relevant product certifications from microsoft.
5. excellent communication skills - verbal, listening, and written.
experience & expertise in the following areas is mandatory:
1. ms dynamics 365 – ce – functional engineer/consultant.
2. strong experience of business process in sales, marketing, customer service, field service and project operations.
3. experience with integration tools and methods to connect d365 ce with other systems.
4. good with power platform integration.
5. azure infra, windows admin knowledge will be a plus.
6. good in sql queries.
seniority level
associate
employment type
full-time
job function
information technology
industries
human resources services
#j-18808-ljbffr