Landa is seeking a field service engineer (fse) who will ensure optimum customer satisfaction with landa's nanographic printing presses by providing first-class technical support to its growing customer base and enhancing strong customer relationships.
responsibilitiestransfer of technical knowledge to press operators to resolve on-site technical issuesescalate complex issues to landa's worldwide teams to ensure optimal and effective treatment of customer issuesharness technical knowledge of the technical aspects of the presses to maximize both press production and productivityrequirementsprint industry experience - mustelectro-mechanical, software, and computer troubleshooting experienceexperience in inkjet systems - an advantageend to end, highly-skilled technical capabilities and strong troubleshooting skillslive or willing to relocate to juárez, mexico areawillingness to travel up to 25% of the time to different customers' sitesthis job requires mexico work authorizationvalid driving license & passportattributesavailability to work flexible hours, with the ability to travel extensively to customers' sites (including overnight trips)ability to work under remote supervision and perform well under pressureexcellent interpersonal skills, working with global customers and colleagues"can do" approach using established technical policies and procedures to effectively handle customer issuesexcellent self-learning capabilities - always looking to deepen knowledge of existing systems, technologies, and productsself-motivated and able to work in a dynamic workplaceclear and effective english communication skills
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