Associate principal engineer - salesforce solutions architect
* full-time
* service region: mexico
we are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
we are looking for an experienced candidate with hands-on experience as a solutions architect / technical lead for a salesforce platform implementation.
key responsibilities:
o lead the design and architecture of end-to-end solutions based on business requirements and technical specifications.
o create solution blueprints, architecture diagrams,data modelling, process automation, and system integrations, and technical documentation.
o ensure that solutions are scalable, secure, and integrate smoothly with existing systems and platforms.
o provide expertise in salesforce features, including sales cloud, service cloud, marketing cloud, experience cloud, and platform capabilities.
o evaluate new salesforce features and appexchange products to determine their suitability for the organization
o collaborate with stakeholders to align solution architecture with business objectives and technology strategies.
o provide guidance on the adoption of emerging technologies and best practices to ensure future-proof solutions.
o define architectural standards and ensure alignment with organizational goals.
o collaborate with business stakeholders to understand requirements and translate them into technical solutions.
o act as a trusted advisor for salesforce capabilities, addressing both current needs and future scalability.
cross-functional collaboration:
o work closely with developers, business analysts, and project managers to ensure successful implementation of solutions.
o lead technical discussions and architecture reviews to ensure adherence to best practices and project timelines.
o provide mentoring and leadership to development teams throughout the project lifecycle.
integration & system performance:
o oversee the integration of multiple systems, including cloud and on-premise platforms, to deliver seamless user experiences.
o monitor system performance, ensuring that solutions meet performance, scalability, and security requirements.
o ensure data integrity and reliability across integrated systems.
o design strategies for system scalability, reliability, and disaster recovery.
documentation & governance:
o create and maintain detailed technical documentation, including architecture diagrams, integration plans, and design patterns.
o ensure adherence to architecture governance processes and compliance with organizational and industry standards.
o define and enforce coding, security, and data management standards for salesforce development.
o identify and mitigate architectural risks and ensure solutions meet security and compliance requirements.
o conduct regular architecture reviews and assessments to identify areas for improvement and optimization.
training and enablement:
o mentor developers, administrators, and other team members on salesforce architecture and best practices.
o deliver technical documentation, architecture diagrams, and user guides.
must have skills: sales cloud, service cloud, enterprise integration strategy, data modeling (strong).
+ 10+ years of experience in software development, solution design, or a similar role.
+ proven experience in designing and implementing large-scale solutions.
+ strong expertise in salesforce sales cloud, service cloud, experience cloud, and platform tools.
+ experience in integrating multiple systems and platforms.
+ experience in leading project teams.
skills:
+ strong understanding of architectural frameworks, design patterns, and best practices.
+ proficiency in programming languages (e.g., java, python, .net) and databases (sql/nosql).
+ expertise in apex, visualforce, lightning web components (lwc), and salesforce apis.
+ knowledge of integration tools like mulesoft, rest/soap apis, and middleware solutions.
+ familiarity with data modelling, soql, and etl tools.
+ excellent problem-solving and decision-making skills.
+ strong communication and collaboration skills, with the ability to translate complex technical concepts into business-friendly language.
+ available to travel frequently to mexico for weeklong periods.
preferred skills:
+ salesforce certifications such as salesforce certified application architect or system architect(or equivalent) are highly desirable.
+ experience in devops practices, including ci/cd pipelines and tools like copado or gearset.
+ industry experience in sectors such as finance, healthcare, retail, or technology (good to have).
+ exposure to salesforce cpq.
+ certification in agile methodologies like scrum.
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