18,500 $ to 20,500 $ (gross monthly)
15 positions
permanent contract
full time
we are a dynamic and forward-thinking company focused on delivering exceptional customer support services. As we continue to expand, we are looking for skilled individuals to enhance our talented team.
what you’ll do:
* engage with customers through email, chat, and phone to provide swift, accurate solutions.
* maintain a positive, empathetic, and professional attitude to ensure a top-notch customer experience.
* accurately log and document customer interactions and resolutions.
* develop a deep understanding of our products and services to effectively resolve inquiries.
what we’re looking for:
* 6 months to 1 year of experience in call center.
* strong communication skills and a customer-centric mindset.
* high school diploma or equivalent.
* proficiency in using computers, windows, outlook, and ms office.
* advanced english language skills.
what we offer:
* competitive base salary of $18,500 mxn.
* attractive productivity bonuses.
* full legal benefits, including life insurance and grocery vouchers.
if you’re passionate about delivering outstanding customer experiences and ready to grow with us, apply now!
requirements
high school education - general baccalaureate
skills
* multitasking
* windows
* ms office
* microsoft outlook
professional experience
6 months to 1 year in a call center environment.
about contactpoint 360
we are a canadian call center dedicated to delivering outstanding customer service experiences, and we’re seeking talented individuals to join our growing team.
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