Note: link to apply listed at the bottom of this job description. Only applications submitted through this link will be considered.
who we are
at guaranteed estimates, our mission is to connect qualified homeowners with quality roofing partners.
the application code word is sales.
guaranteed estimates generates interested homeowner leads, qualifies, and then books them to the roofing partners we work with.through building relationships between them, we simplify our clients & partners lives.
our core values are:
* hold ourselves accountable,
* exhibit quality
* promote team member growth and positivity
*if our culture and mission does not resonate with you, please do not bother applying.*
job description
guaranteed estimates is looking for a dedicated, hard-working, driven appointment setter to join our team.
the appointment setter role is responsible for maximizing qualified booked calls on our sales team calendar. To do this, they book inbound & outbound appointments, conduct call campaigns, follow up with all unbooked leads, and handle any cancellations & reschedules.
in addition to completing daily tasks, they are consistently looking for areas of innovation & improvement. The application codeword is: quality. They will compile feedback on past lead performance, and work to retain & nurture leads through the sales process. Appointment setters collaborate daily with the broader sales team, ensuring the maximum quality and satisfaction of clients.
success in this role ultimately results in a high-volume of qualified, booked appointments on the calendar, pre-framed and ready to be closed at the highest possible conversion rate.
responsibilities (tasks associated with the role):
* overall target: generate a minimum of 8 new confirmed appointments each day
* dial a minimum of 200 outbound calls per day
* respond to new inbound leads within 7 minutes
* clear all lead tickets each day, resolving tickets quickly and efficiently
* respond to lead messages, clearing the queue each day
* track daily performance metrics
* participate in daily sales standups & monthly 1:1 growth meetings
requirements (expected proficiencies):
* strong multi-tasking & organizational skills: able to juggle a high-volume of calls & conversations, simultaneously
* fluent written & spoken english
* strong interpersonal skills, most importantly, active listening
* natural rapport builder warm, friendly, with a desire to form connection quickly
* minimum 4 years of customer support/appointment-setting experience
* previous experience in a home service industry, highly preferred
compensation
* $1,000 usd/mo base salary + $3 commission per successful appointment
* avg. monthly earning: $1,500 usd/mo
additional benefits
* all company holidays off
* annual christmas bonus
* generous pto
how to apply
if you are interested in this position, please submit an application at the following link.
https://guaranteedestimates.com/isarecruitment
our team will review your application and get back to you shortly. We look forward to hearing from you!