.be the spark that brightens days and ignite your career with ttec's award-winning employment experience.
as a principal project management working remotely in mexico, you'll be a part of bringing humanity to business.
#experiencettecour employees have spoken.
our purpose, team, and company culture are amazing and our great place to work certification in mexico says it all!What you'll be doinglooking for an opportunity to showcase your organization and leadership skills?
as the primary liaison overseeing projects at our customer experience centers, you'll be our client's point of contact as you build, manage, and maintain project documentation on a global scale.
ensuring projects are completed on time and within budget, you'll build plans, establish project deadlines, assign functional responsibilities, lead and direct the work of others, conduct due diligence, and gather materials as required.
projects can be internal and corporate business level initiatives.you'll report to an executive director, project management.
you'll contribute to the success of the business as you are the primary point of contact overseeing various client projects.during a typical day, you'llcollaborate with internal teams, stakeholders, senior executive level parties and external clients in a virtual environmentcustomize, build, manage and maintain effective project recordsidentify risk, investigate to define mitigation plans, tactfully escalate and execute on change managementclearly articulate requirements and overall project status to various levels and audiencessupport the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectivesspearhead innovative projects for corporate initiatives and enhancementsdisplay managerial courage within an individual contributor role as you navigate the project phaseswhat you bring to the roleba/bs or equivalent relevant experience3+ years' experience in a project management role leading the deployment of medium to large scale global projectspmp and/or equivalent relevant project management experienceoperational management experience within the bpo/call center industry requiredability to provide strategic guidance while leading a project teamexpertise with formal presentationexperience with project management and word processing software, spreadsheet and flowcharting applicationswilling to work on us hoursmust have a valid passport and able to travel internationallywhat you can expectsupportive of your career and professional developmentan inclusive culture and community minded organization where giving back is encourageda global team of curious lifelong learners guided by our company valuesask us about our paid time off (pto) and wellness and healthcare benefitsand yes..