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become a flymate!
passion, excitement & global collaboration are all core to what it means to be a flymate.
at flywire, we're on a mission to deliver the world's most important and complex payments.
we use our flywire advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.who we areflywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and b2b industries.
today, we've digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world.
and, we're just getting started!With over 1,300+ global flymates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for flymates to join the next stage of our journey as we continue to grow.job descriptionthe opportunity: we, at flywire, are looking for a strategic minded senior key account manager, in our latam region, reporting to managing director latam, to work within an existing portfolio of education key accounts.
as a senior member of our latam team, you will play a crucial role in driving revenue growth, fostering client satisfaction, and identifying opportunities for expansion within your portfolio of accounts through the implementation of key account management best practices.you will aim to continuously improve and expand our relationships within your accounts in an effort to grow and retain the value of these partnerships for flywire.
this role offers an exciting opportunity to play a key part in shaping the success of our portfolio in the latam region.key responsibilitiesdefine and lead the strategy for growing and protecting flywire's key accounts in latam, keeping account plans aligned with client goals.project manage strategic initiatives to achieve clients' business objectives.coordinate client optimization teams to maximize client utilization of functionalities.identify new opportunities for flywire products and services and own the upsell process.organize and prioritize revenue-driving activities.manage proposal writing, contract negotiations, and renewals.collaborate with client success and solution consultants to understand client operations.oversee deployment of flywire assets with implementation and client success teams and coordinate the work of broader account team, ensuring there is a clear understanding of what we are trying to achieve with a client and escalating support requests or issues as appropriate