*key responsibilities*:
+ monitor and communicate product field performance and identify trending issues.
+ lead quality team to accomplish and keep the continuous improvement of the warranty indicators associated with customer satisfaction (3mis /iqs / qib / q speed); supported by cross-functional teams and methodologies to manage and facilitate issue resolution including root cause investigations and the development, implementation, and monitoring of effective corrective and preventive actions (q3, q4).
+ drive containment and corrective actions implementation in the time established into the manufacturing or supplier process.
+ coordinate the monthly quality meetings, collect and submit monthly a2 phc kpis results.
+ generate and implement a strategy to improve product/process quality based on the phc requirements.
+ share lessons learned from previous field issues with other nissan plants
+ be the window between fqa and the plant for any customer complaint
+ participate and support during the taskforce on each market.
+ coordinate and support iso 9001 internal & external audits
+ support 1st line & 2nd line compliance audits.
+ support capex and opex activities of the department
*education/ certifications*:
+ high-school degree (engineering)
+ minimum of 2 years of experience in the automotive industry leading a team in a quality system and/or manufacturing role
+ english b2
*knowledge required*:
+ excellent communication and interpersonal skills
+ demonstrated project management skills.
+ experience with quality system audits and method problem-solving experience
+ data analysis skills.
*+ computer skills*: microsoft office 365 (intermediate), nx- auto, space vision
+ minimum level of english b2
*other knowledge, skills, and abilities*:
*+ computer skills*: tableau, power bi, zycus
*+ competences*: leadership, teamwork, effective communication, social intelligence, disruptive thinking
+ 6 sigma blackbelt desired
- nissan (nmex,nedm, nrfs, nrfm y anzen) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción (ni discriminación por género, identidad y/o expresión de género, orientación sexual, ) raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.
- nissan (nmex,nedm, nrfs, nrfm and anzen) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
Aguascalientes aguascalientes mexico