Overview: statement:the sr. Analyst, loss control and credit card systems will be responsible for monitoring and analyzing the debit and credit card portfolios fraud risk. Duties will include documenting and implementing risk mitigation strategies, daily monitoring of card processor system to control card fraud, tracking industry fraud trends and monthly reporting of fraud metrics to senior management.detailed responsibilities:- review and research daily reports to identify suspicious/fraudulent activity across all delivery channels (i.e. Debit, credit card).- identify high-risk transactions and respond timely to mitigate potential losses by placing holds, restricting accounts, and rerouting shipments.- periodic review and testing of fraud detective software to ensure effectiveness in identifying suspicious/fraudulent activity.- protect the confidentiality of all financial data relating to hlf operations and its members.- ensure the timely review and approval of orders, balancing the need for security and our customers purchasing experience.- thoroughly investigate orders that enter our fraud detection queue.- protect customer accounts and assets by safe-guarding personal information.- analyze chargeback activity, focusing on the improvement of rules and procedures.- review and analyze trends in modeling and recommends strategies.- improve our customers' purchasing experience by maintaining an open channel of communication with mpc, accounts receivable and other departments.job qualifications:supervisory responsibilities:none.required qualifications:*skills*:- excellent oral and written skills.- high degree of proficiency using excel and word.- basic understanding of chargeback regulatory guidelines and compliance within e-commerce.- demonstrated self-starter with a strong sense of urgency.- ability to perform under deadlines.- strong analytical and problem-solving skills.languages:- native in spanish.- advance in english.*experience*:- 3+ years' experience of risk review or loss prevention and/or customer/member service.- strong problem solving, statistical reporting, analytical, and written correspondence skills.- ability to perform forecasting, trending and profiling.- experience with fraud tools (kount, accertify, internal fraud systems, etc.)*education*:- bachelor's degree in a related field.preferred qualifications:- ability to work with large volumes of data; extract and manipulate large datasets using standard tools such as excel/sql.- math and statistics coursework.- criminal justice background.- customer service experience.