Involves an accomplished level of processing, coordinating and obtaining customs clearance approval for import/export and transshipments of documents, packages, and merchandise in baggage or air freight under the direction of the station operations manager.
lead or senior levels of these positions may:
* handle escalated or more complex issues,
* coordinate team activities or those of agency contract staff,
* support supervisor or manager activities,
* support the design, review and implementation of processes and procedures.
general job description:
under limited supervision performs the following activities:
* prepares necessary customs forms to enable import, export and transshipments procedures to take place in a timely, efficient and effective manner for consignments arriving/departing via aircraft. Ex. master airway bills, cargo manifests and general declarations, invoices and other related paperwork.
* prepares forms detailing customs duties, tariffs and taxes/v.a.t. fees to enable timely recovery of costs.
* prepares international manifests to ensure responsive and efficient customs clearance are possible.
* ensures station's full compliance with country customs and tax laws and in line with fedex policies, procedures, practices and rules.
* interfaces with customs officials and coordinates customs activities with internal operation employees.
* contacts customers for additional information and to inform them on duties and taxes to be paid.
* maintains all customs documentation well organized and properly filed.
* performs sorting, baggage support at airport and station and retrieves air freight from carriers as required.
* pulls copy of awbs of overages to ensure adjustment.
* may be required to perform other duties as assigned.
minimum requirements:
minimum education:
* high school degree/equivalent.
* proficient in english (toeic 600 points).
minimum experience:
* four (4) years in international freight/cargo customs policies, procedures, rules and laws.
* demonstrated experience of airport and customs clearance procedures required.
* driver's license.
minimum required skills:
* good written and verbal communication skills.
* general office skills.
* computer literate.
* crt experience preferred.
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