Perform complex diagnosis and documentation of return units 0km and field- provide technical support to the projects with the details related to the analysis performed.- participate on new product launch deliveries to wrc, involving training, lessons learned- perform a-b-a test in suspect failure components- coordinate with sqm to solve complex failures with suppliers- perform actions to achieve kpi (plant and area)- coordinate with coreteam as qmpp, ipd y r&d to solve complex failures- to implement cr and csr in analysis flow, to accomplish our customer's requirements.- to lead continue improvement in process