Ap/ar analyst
the ar/ap specialist manages system and manual processes, troubleshooting issues, and addressing ad-hoc financial requests for both accounts receivable and accounts payable. This position involves independently handling specific projects while collaborating with internal teams and external partners. A key part of the role includes offering technical and functional support for ap automation tools and ensuring smooth communication between staff and customers to optimize financial workflows.
responsibilities
* support audit inquiries by collecting order documents from d365 and legacy ax2012 systems, tracing transactions from invoices to bank deposits, and providing explanations for any non-standard transactions.
* investigate and resolve payment and invoicing discrepancies for both customers and suppliers, utilizing d365, email communication, adyen credit card portal, bank websites, and collaborating with internal teams.
* assist with special projects, such as resolving shipped not invoiced (sni) orders, by researching payments, identifying invoicing failures, and implementing corrective measures.
* process check refunds through d365 workflows, and manually prepare and mail refund checks to customers.
* create and administer credit and debit memos to adjust pricing, taxes, or invoicing for non-standard products, services, or items that were previously not invoiced.
* monitor and troubleshoot batch jobs to ensure correct invoicing of shipped sales orders, resolving any issues that arise during processing.
* generate and maintain shipment accruals reports, tracking orders that have been shipped but not yet invoiced, and addressing any related issues or discrepancies.
* resolve bag order invoicing issues, working closely with sales and credit teams to ensure timely and accurate invoicing of these orders.
* serve as backup to the ar clerk, ensuring the continuity of accounts receivable functions as needed.
* assist in maintaining ap configurations within the erp system, including payment terms, bank accounts, check signatures, workflow approvals, and other key settings.
* configure, monitor, and troubleshoot batch jobs and purchase orders, addressing any technical or process-related issues that may arise.
* provide support for audit requests, similar to customer-side responsibilities, by gathering necessary documents, verifying transactions, and resolving any issues related to payments or invoicing.
* assist in managing accounts payable automation tools such as xtracta and power automate, working with it and vendors to resolve any technical challenges.
* serve as backup to the ap clerk role, ensuring seamless operations within accounts payable when needed.
* collaborate with sales and credit teams to track and resolve issues with bag orders that fail to invoice, ensuring these orders are invoiced promptly.
* support special projects related to payment and invoicing as required, offering assistance to keep processes running smoothly.
requirements
academic/training
* minimum academic training:
o bachelor's degree in accounting, finance, or a related discipline, or equivalent professional experience.
o prior experience in manufacturing and distribution is highly desirable.
o experience working in a high-volume, multi-location, and multi-currency setting is a plus.
* primary area of training:
o accounting, finance, or related fields.
experience
* at least 2 years of experience in accounts receivable or a comparable financial position.
languages
* spanish & english at a b2/c1 proficiency level.
specific skills and knowledge
* proficient in microsoft 365 products, especially outlook, teams, and excel, with advanced expertise in excel.
* strong knowledge of accounting principles and practices and a keen attention to detail, ensuring accuracy in all tasks.
* ability to prioritize, organize tasks, and self-manage in a fast-paced, team-oriented environment, ensuring efficient workflow and task completion.
* excellent communication skills, both written and verbal, enabling clear and effective interactions within teams and with external partners.
hiring details
1. prestaciones superiores a las de ley (+vacaciones/prima vacacional, 30 días aguinaldo, vales despensa, fondo de ahorro, seguro de gastos médicos mayores, bono anual variable, estacionamiento, pto days, entre otros).
2. monday to friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time)
1. after anniversary, 1 day to be wfh
3. indefinite contract after training period
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