.dealer account manager (dam)type: full-timejob overview:the dealer account manager assists our dealer channel with all hpos sales and lead related matters for the heartland commerce products.
this position works with dealers on all pos sales related questions as well as educate them on product benefits, sales materials and ordering procedures in order to influence the constant upward trajectory of new sales.
the dam is responsible to effectively direct leads to dealers as well as work with dealer's merchants and prospects to close and/or enhance overall sales.the dam is responsible to handle and immediately resolve individual inquiries about certain hpos leads.
this position also works with the non-heartland pos dealers who purchase pca through distributors to promote greater revenue.
this position is responsible for influencing a large monthly increase to new recurring revenue sales (margin).this position requires very little travel.
the dam's main objective is to drive and grow daily new sales with various staged dealers that require more hand holding, i.e.
new dealer, top performer with large opportunity, new vertical opportunity, and/or dealer that is shorthanded and needs help turning leads, working quotes and putting in orders.
they are the inside dealer manager and work hand in hand with the dbdms who are the dealers' outside manager.
this position has intimate knowledge of product and process, how to demo it, the existing channel and uses their relationships and knowledge to influence change while maximizing revenue.why this role is valuable to the company:the dealer account manager serves as an integral role in the successful new sales growth of our dealer channel.
this role is critical in growing revenue as well as driving the dealers' transition into selling saas, paas and aux adoption.
this position is a pure sales play for pos as opposed to the dbdm which is a pure business development play.
this position serves as the driver of day to day sales whereas the dbdm is responsible for long term overall dealer recruitment and revenue growth.scope of responsibilities:see below attached dam task list.requirements:bilingual (french and/or spanish)2 plus years in inside sales, preferably pos relatedenjoy growing revenue and responsive to resellers communicationsextremely organized with professional follow-up habitsenjoy problem solving and lead generationhospitality & food service and/or retail experience is helpfulexperience with ms office, salesforce.com, linkedin and social media4-year college degree or equivalent experiencecompensation and benefits:this position is a salary plus commission position.dealer sales:dam is responsible to make sure they fully understand pricing, sales ordering process and order documentation.dam is responsible to know technique, selling points and marketing collateral for each product they are responsible to assist dealer to resell