Job overview
we are seeking independent contractors who are qualified to deliver outstanding customer service by handling inbound phone calls for a leading ridesharing company. In this pivotal role, you will engage with customers, addressing their inquiries and providing essential support.
key responsibilities
1. respond to inbound customer calls with professionalism and empathy.
2. assist customers by answering their questions and resolving issues effectively.
3. deliver accurate information regarding ridesharing services and policies.
4. maintain a courteous and friendly demeanor during interactions.
required skills
1. excellent verbal communication abilities.
2. strong interpersonal skills with a focus on customer satisfaction.
3. capable of problem-solving and demonstrating patience and empathy.
4. adaptability in a fast-paced, dynamic environment.
qualifications
1. previous experience in a customer service role is highly regarded.
2. strong ability to work independently with minimal supervision.
3. comfort with using computer systems and software is essential.
4. a high school diploma or its equivalent.
compensation and benefits
1. competitive compensation ranging from $5 to $6 usd per hour, paid weekly.
2. flexibility in work hours as an independent contractor.
employment type: contractor
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