.scale is at the forefront of enabling machine learning across multiple industries including self-driving cars.
as one of scale's operations program managers, you'll be running solutions, tools, and processes to ensure timely delivery of our services while maintaining the highest quality standards.
we are growing operations rapidly, onboarding new customers, and launching products all the time.
this raises new strategic questions we need to answer as well as tactical challenges we need to overcome.you will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction.
you are relentless in driving stellar results, running pilots, tests, and experiments, and then handing over new designs to a team of skilled operators.the blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., engineering, marketing, operations, analytics, and several others) across the company and around the globe.your responsibilities:drive some of our most critical operational processesimprove existing processes and tools globallycollaborate with stakeholders to improve processes for new and existing customerscreate an effective feedback loop between the frontline, product, strategy, and customersbuild, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategyminimum qualifications:experience with reading and writing sqlindustry experience in supply chain, finance planning, in an operational role, and/or in a top-tier consulting firman undergraduate degree from a top university in an analytics-heavy major (e.g., engineering or economics) and/or a graduate degree from a top university in engineering, economics, or businessexperience leading day-to-day activities and improving processesan action-oriented mindset that balances creative problem-solving with the desire to run through walls to deliver outcomesanalytical, planning, and process improvement capabilityabout us:at scale, we believe that the transition from traditional software to ai is one of the most important shifts of our time.
our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy ai.
our products power the world's most advanced llms, generative models, and computer vision models.
we are trusted by generative ai companies such as openai, meta, and microsoft, government agencies like the u.s. Army and u.s. Air force, and enterprises including gm and accenture.
we are expanding our team to accelerate the development of ai applications.we believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace