.completed high school diploma or bachelor's degree in progress.
-1+ years experience in training working in an operations, logistics, manufacturer and/or service environment.
-1+ years of prior learning experience with demonstrated success in leading projects in cross-functional environment, or experience in quality areas with interest in learning.
-english intermediate b1+our overall mission is simple: we want amazon to be the place where our customers can find, discover and buy anything online.
whatever our customers want, we will find the means to deliver it.
with your help, amazon will continue to enable people to discover new worlds and implement innovation.
this is your chance to make history.
#amazonmexico we are looking for a learning manager with background in last mile deliveries, logistics or with a manufacturer experience.
the learning manager: - works with operations team and local trainers to coordinate amazon associates onboarding activities for the site and overall training needs.
- will be responsible for understanding operational needs to deploy and execute learning & training plans to support delivery station execution, aligned with learning manager strategy.
this role will be focused on develop and coordinate material and training sessions execution along with trainers to impact new amazon associates, focused on improving operational metrics by standardizing process execution which is translated in continue operational support during day and night shifts.
- constantly improves the long-term capabilities of the area to which the learning manager is assigned.
this position has a high level of program administrative management.
the learning manager is assigned to the learning department and will hold responsibilities specific to that area.
overall responsibilities will include the following functions key job responsibilities - coordinate and track new hire onboarding and ambassador development - coordinate site associate learning experience programs and assigning learn before doing plans for operations - track learning curve and continuous improvement metrics at the site level - audit and ensure safety training program and standard work execution - execute training programs for both seasonal and permanent trainers - coordinate and facilitate any training related programs - supports ticketing system and ensure tickets are closed within expected timeline - develop and track effectiveness of training programs, including orientation.
monitor adherence to the established training programs to ensure standard work in the training programs - actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc