Descripción y detalle de las actividades
- establish, develop, and service new customer accounts.
- work with sales and marketing team to acquire new customers and business through cold calling, vendor campaigns, and referrals.
- research and quote opportunities for product and service fulfillment, effectively using all the available resources to satisfy the customer requirements and achieve vinventions operational and sales goals.
- engage customer contact to learn about future order delivery requirements, forecasts, competitive threats, or new opportunities, and sharing information in a clean and clear way with the business.
- work collaboratively with customers to manage their inventory and schedule their product orders, driving maximum value for the customer and vinventions.
- use proper decorum in all communications with customers both internal and external, in a way that brings credit to vinventions and enhances the overall relationship.
- record sales and lead information in crm system.
- lead the customer success group.
- performs other duties as requested, directed, or assigned.
- fluent in speaking and writing english language.
experiência y requisitos
- bachelor's degree in business, marketing, or related field.
if no degree, equivalent experience may be considered as agreed to by the hiring manager and human resources.
- customer service experience preferred.
- ability to work autonomously and collaboratively as part of a team.
- perform order entry and associated customer service and account management tasks (for example: import/export documentation, new customer forms, etc.)
- strong organizational, communication, and customer service skills.
- basic computer skills, including outlook, excel, and word.
- experience with erp and crm software tools preferred.
- good attention to detail.
- able to complete routine paperwork accurately and in a timely manner.
- basic understanding of manufacturing processes is helpful.
organización
mam de la frontera, s.a. de c.v.
giro
maquiladora (export.)
actividad principal
maquila, shelter
número de empleados
8000
*área* recursos humanos
*contrato* permanente
*turno* diurno
*jornada* tiempo completo
*estudios* titulo profesional
*sexo* indistinto