.our business is making customers happy! We're bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands.ready to brighten people's days? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.you're instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we're an award-winning culture and company!Being part of the ttec family has its benefitshealth & wellness programspaid time off & work-life balancecommunity give back eventsreferral & recognition programswe're working hard to earn your smile every day. Whether you work from home or at one of our amazing sites, we have benefits and programs to support you and your family.breaking news: ttec obtained the "great place to work" recognition in mexico.be the spark that brightens days and ignite your career with ttec's award-winning employment experience. As a bilingual customer service representative – spanish-english working in guadalajara, jalisco, you'll be a part of bringing humanity to business. #experiencettecwhat you can expect
- wage up to $15,000 + hiring bonus $18,000* + work on-site
- attendance and performance bonuses + paid training
- life insurance and night transport
- supportive of your career and professional development and an inclusive culture and community minded organization where giving back is encouraged
- a global team of curious lifelong learners guided by our company values
- and yes… more benefits like recreational events on-site, school reimbursement, employee resource groups such as women in leadership, and well being focus for new moms such as breastfeeding programswhat you'll be doingdo you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.during a typical day, you'll
- answer incoming communications from customers
- conduct research to provide answers for customers to resolve their issueswhat you bring to the role
- advanced english and spanish both written and spoken
- open availability to work any shift, including evenings and weekends
- ability to navigate through several web applications simultaneously (multitask)
- live in guadalajara, jalisco or its surroundings – that's perfecta bit more about your rolewe're committed to ensuring you have the skills and support to be successful in your role throughout your career