This position focuses on enhancing customer relationships and driving sales performance while ensuring a high level of customer satisfaction.
*key responsibilities*- *customer insights*: collect and analyze customer feedback and data to inform strategies for both development and experience enhancements.- *sales strategy*: implement sales strategies that focus on customer needs, aiming to drive revenue through upselling and cross-selling opportunities.- *customer journey mapping*: analyze the entire customer journey to identify touchpoints and improve the overall experience.- *cross-functional collaboration*: work closely with marketing, sales, product development, and customer service teams to ensure a cohesive approach to customer engagement.- *performance metrics*: establish and monitor kpis- *problem solving*: address and resolve customer issues promptly to enhance satisfaction and retention.skills and qualifications- customer-centric approach- strong communication skills- analytical mindset- problem-solving skillstipo de puesto: tiempo completo, por tiempo indeterminadosueldo: $72,000.00 - $78,000.00 al mesbeneficios:- seguro de gastos médicos- seguro de vidatipo de jornada:- diurnoescolaridad:- licenciatura terminada (obligatorio)lugar de trabajo: empleo presencial