Working at freudenberg: we will wow your world!
responsibilities:
* management of customer concerns, root cause analysis, taking actions, and customer communication for the mounts business.
* management of the queretaro plant 1 quality team.
* implementation and approval of the quality management system for the plant.
* be the customer interface and internal pilot for any claim alert or other concern for mounts (0km and warranty), managing customer complaints issuance and organizing responses to the customer and internally using defined pdca methodology while respecting customer lead times.
* act as the quality interface during customer audits in the production facility for mounts.
* project management.
* ensure the implementation of spc measurement strategies for special characteristics for new projects launched in the plant.
* submission of initial samples and ppap to the customer.
* team development in coordination with the plant quality manager.
* coordinate the implementation of the plant quality management system in relation to mounts.
* ensure all csr’s are implemented in relation to mounts.
qualifications:
* bachelor's degree at minimum in an engineering background.
* at least 4 years in a quality management role and more than 5 years of working experience in the automotive industry. Experience in rubber mixing is preferred.
* familiarity with aiag core tools, six sigma, vda 6.3 process auditor, iatf16949, apqp, minitab, 8d, fmea, control plan, warranty, and lean production.
* fluent in english, both written and spoken.
the freudenberg group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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