.global web technical analystthis role has been designated as 'edge', which means you will primarily work outside of an hpe office.hewlett packard enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.customer operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold hpe's values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.as the global web technical analyst, you will manage the technical aspects of the hpe partner ready portal, a global website that enables partners to do business with hpe and ensure integration between the various platforms that make up the portal ecosystem. As part of a worldwide multi-national team, you will utilize both technical and business skills, and will have the opportunity to stand out and leave your mark on the long-term success of this key technology.*_ how you'll make your mark:_*- align requests from content authors, owners, and creators; manage relationship with eservice owners, including hosting quarterly forum and setting up meetings as necessary- collects data and order status management- help resolve issues for new and existing channels; collaborate with it- support regional admin team and coordinate daily activities, including assignment, tracking and maintenance of projects- monitor and analyze all system metrics and maintain optimal performance for portal ecosystem- perform data validation and upgrade processes to achieve project objectives- maintain status for all portal projects, including weekly updates regarding partner support- coordinate user acceptance testing (uat) with regional admins- maintain knowledge of portal marketplace and stay informed on industry standards- assist with process automation- run and report ad-hoc database queries*_ about you:_*- university degree required; technical degree preferred: system analyst, engenieering, business analyst- experience working and collaborating in a global organization; virtual workplace experience a plus- experience implementing and managing standard processes- history of producing high quality and timely work products- ability to structure thoughts and concepts into concrete presentations, project plans and other relevant project/program related documentation- knowledge preferred in platform functionality, including liferay, siebel, salesforce service cloud/workflow, etc