Canadian pacific (cp), kansas city southern (kcs), kansas city southern de méxico, s.a. de c.v. (kcsm), are now cpkc .
as the only truly north american railway, we are making big moves! Drawing on our strong foundations and heritage, cpkc moves essential goods across our 20,000-mile network to support economic growth throughout canada, the u.s. and mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the cpkc advantage, our purpose and culture.
description the lead-to-cash (l2c) business systems analyst is responsible for triage of cfdi invoice errors, cfdi invoice errors, facilitation of error corrections, execution of revenue controls, gathering requirements, user acceptance testing of l2c applications and driving resolution to business production issues to make our l2c and supporting systems and technology better.
as experience is gained, assignments will become more varied and complex and the level of independent action will increase within the established guidelines.
in this role, you will engage and collaborate with customer billing, accounts receivable, revenue management, finance and is teams to identify opportunities to utilize technology to enable streamlined processes by acknowledging and understanding people, process and technology.
the role supports various l2c systems within cpkc including but not limited to sap s4, sap tm, sap ecc, sap crm, customer portal and legacy finance and order management and rating applications.
this position will require providing service, building and maintaining relationships with the business and functioning as a team player.
accountabilities support of cfdi (digital tax receipt via the internet), including triage of errors, facilitation of error correction and validating these documents in accordance with sat guidelines. Execution of revenue controls in sap s4 brim reporting using sap analytics cloud support of all l2c systems including sap s4 brim, sap ecc, sap transportation management, cpkc customer portals, and cpkc proprietary rating and order management systems.
gather requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, design thinking, task and workflow analysis reviews and analyzes system problems to identify solutions or recommendations work with business teams to understand and document business process requirements; analyzing and validating for automation feasibility; assisting the core automation team in creating the business case perform testing, identify issues with respect to solution performance, communicate required changes to development team and track resolution; system requirement identification and documentation analysis plan and facilitate workshops to identify and validate requirements with is and business stakeholders in support of projects and opportunities.
build knowledge of the organization, processes, and customers; solve a range of straightforward problems; analyze possible solutions using standard procedures; receive a moderate level of guidance and direction may be required to work irregular hours (weekends, after business hours) may be required to perform on call duties ability to adjust to changing priorities and manage customer/stakeholder expectations leverages best practices and knowledge of internal or external business issues to improve products or services; solves complex problems; takes a new perspective using existing solutions; ideal candidate qualifications required bachelor's degree business administration, management, or information technology related discipline. Experience with sap modules with preference for sap s4 hana – brim (ci & fica) experience with cfdi (comprobante fiscal digital por internet) and mexican tax administration (sat) ability to communicate effectively, strong written and oral skills to respond to internal and external requests for information experience with microsoft excel strong problem solving, organizational and planning skills strong communication skills in both english and spanish (both written and spoken) preferred experience within the rail transportation industry and rail pricing strategies business analysis or project management, or equivalent experience process mapping and project management methodology. Experience with sap analytics cloud and/or sap business objects working with business stakeholders regarding process, procedure and policy development or creation knowledge of edi (404,417,410,426,ren) we offer complete health and welfare benefits package competitive salary incentive plan vacation plan eeo statement we value a culturally diverse workforce and are proud to be an equal opportunity employer while providing reasonable accommodations for all employees.
all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex gender identity, sexual orientation, national origin, disability status, or any other legally protected basis, in accordance with applicable law.
the talent selection process for vacant positions at cpkc is governed by the principles established in its labor equality and non-discrimination policy, and applies to all applicants internal and external alike.
in addition, clinical tests and background check are not part of the final decision-making process during selection.
required skills required experience