Job mission:
assists the communications manager with the coordination and execution of all club communication programs. Oversee and maintain the twin dolphin mobile app, with a focus on updating accurate and pertinent content within brand guidelines. In charge of gathering programming from operational departments as well as execution of copy and design content.
responsible for:
* create the twin dolphin app strategy and content. Perform updates, modifications, and test app implementations for functionality, as well as troubleshoot any issues that arise
* coordinate print and digital communications with operational departments ensuring content and brand guidelines are met
* prepare and handle special projects and/or assignments as directed by the communication manager and club director
* assist with the production of written and visual/multimedia content based upon brand guidelines
* handle sensitive information -- maintain the club's app database updated as needed
* prepare activities and events calendars, as well as assist with promoting to guests through verbal or written communication
* support the operational departments with content, communications templates and documents or events through the app or as needed
* assist with events capacities; capture activities and special events to produce monthly activities programming and manage the information
* review and follow up on any communication made through app email account
* coordinate with third party vendors for projects and samples
requirements:
qualifications and skills:
* bachelor's degree in a relevant field of work or an equivalent combination of education and work-related experience (graphic design, communications, marketing, or related field)
* 2+ year of progressive work-related experience with demonstrated proficiency in multiple disciplines/technologies/processes related to the position
* must be a confident, self-motivated communicator and presenter
* strong layout and design, professional printing/publishing skills are essential, including the ability to present concepts verbally
* must possess excellent organizational and time management skills
* a wide degree of creativity and latitude
* strong knowledge and understanding of current trends in marketing, digital media/social media
* excellent communication and team-working skills
* ability to adapt to a multicultural working environment
* must be highly proficient in oral and written english, bilingualism is strongly preferred
* ability to identify and solve problems quickly
* ability to analyze and understand operational practices, identify inefficiencies, and implement corrective actions
* proficient in all types of communication
* focus on client/customer needs and strong organizational skills
* results-driven and team orientated
* high level of technical aptitude
* time and project management