Mexico's number one gaming online company is looking for an enthusiastic vip manager.responsibilities include:- dealing with vip customer requests, mainly over the phone, but via other online channels also.- client account management & back office admin duties, recording, data input and reporting.- liaising with other business units in order to ensure a consistently high level of vip service.competencies:- bachelor's or master's degree- you will be working in different areas before join the vip team, to know the each departments process.- must be flexible as weekend and shift schedules are required.- high standard of english, second language a distinct advantage- excellent communication skills: written and verbal- technically aware, comfortable working with multiple it systems, databases and programs- customer centric approach to vip clients and their needs- solid knowledge and passion for sports and the global betting market- results driven, highly analytical and strong attention to detail- ability to work under pressure and a self-motivated and target driven self-starter- exceptional numerical abilities and a head for figures, probability and percentages- social skills, frontal communication, experience in hosting events is a plus- must have decision making abilities.- must have associates degree.- must be a team player, think outside the box.we offer- career progression opportunities- competitive salary and benefits package- role and responsibilities.