Our dxc modern workplace services enables customers' employees to easily find, understand and engage with it and their colleagues anytime, anywhere and on any device.
we empower a personalized experience that enables employees to work seamlessly and securely.
*about this role*
this individual will be responsible for managing manufacturing system services for our client.
preferably this individual will have had some hands-on experience dealing with great communication skills to interact with end users.
key responsibilities:
- *what you´ll do*
- proactively working and interacting with end users at client sites, managing preventive and corrective troubleshooting of our error proofing system (eps) which consist in a computer station with a thermal printer that validates functionality of our customer product before shipping to the final destination.
- active communication skills and team work to resolve any incident/request from the client.
- this position is to administrate and manage manufacturing eps systems at one client site at nuevo laredo city.
*who you are*
- bachelor's degree or equivalent combination of education and experience.
- covid vaccinated ( minimum 2 shots)
- experience working with the technology industry, specifically handling significantly sized accounts (windows operative systems, ms office 365, thermal printer, handheld scanners, and basic network skills).
- strong communication skills to listen to client and articulate back for solutioning inquiries.
- availability as may require evening or weekend work (as overtime).
- may require evening or weekend work
- ability to travel on short notice
- experience working with the technology industry, specifically handling significantly sized accounts
*work environment*
*100% work at client site in guadalupe, zacatecas.
*
tipo de puesto: tiempo completo
sueldo: hasta $12,000.00 al mes
escolaridad:
- técnico superior terminado (deseable)
experiência:
- soporte técnico: 1 año (obligatorio)
lugar de trabajo: empleo presencial