We work with *ecommerce *businesses to help *them achieve their goals* through *digital marketing *channels including *marketing & advertising* strategies, we currently work with 10x ecommerce businesses!We are an *extension of the client's marketing department* to help guide marketing strategy and help them grow their business.
we also *share insights* that we have from working with so many other businesses.we need someone who can be *client-facing* and be responsible for *building client relationships*, keeping them *updated *on work, *following up* on action items from clients, meeting with the clients and sharing results.
and for that we're hiring an *account manager!
*your job will be faced in 50% client communication - 30% project management - 20% reviewing client strategies to prepare for client communication- kindly send your cv in english!_*what will you do?
*- customer service, communication with clients and analysing their concerns for reviewing strategies to improvements methods on clients frustrations; - record, compile, and share all relevant client information and communication; - discuss client needs with the marketing team to ensure client goals are being achieved!- communicate the strategies and tactics being employed by the marketing team to clients.- speaks english at a c1/c2 level!- have experience with customer service on ecommerce companies, at least a couple of years!- if you worked with shopify in the past, it's a plus!- have been using project management softwares in the past!- have amazing communicational skills and is able to build meaningful bonds with the clients to help improve their corners- keep your workload tidy-up and your archives organised!- have no fear of going the extra mile to improve your revenue!
*what do we offer?
*- compensation to knock your socks out usd 2000-2500; - plus a one time 10% commission on client upsells!- today we have 3 months of trial period, to see if we are a good fit for you as you're for us!- we encourage you to take 14 vacation days per year!- 1 month of shadowing learning for you to immerse on your daily activities!- and of course remote workforce job offer, so that you can work comfortably wherever you are!
*salary*: $10,000.00 - $120,000.00 per month*experience*:- customer service on ecommerce companies: 2 years (required)- project management softwares: 1 year (required)*language*:- english?
(required)work location: remote