Interface with electronic module suppliers in local region for the purpose of addressing quality issues as well as directing warranty analysis activity.
also to be a resource for analyzing and summarizing quality data.
- bs/ms engineering degree along with 2/3 or more years of experience
- previous automotive and quality analysis experience
- experience in quality systems, tools and techniques
- experience in data analysis techniques
- manufacturing site assessment knowledge
- demonstrated experience in accomplishing tasks and objectives
- proven problem-solving ability
- microsoft office knowledge (word/excel/outlook/powerpoint)open to travel
ford motor company is an equal opportunity employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.
- supplier quality
- perform on-site supplier visits to address electronic module quality issues, directing root cause analysis and verification of correction actions
- lead development of interim and permanent corrective actions using 8d methodology and structured problem-solving tools
- coordinate part sorting at supplier to establish clean point at ford plants
- review and analyze supplier 8d reports for robustness
- facilitate the escalation of unresolved supplier quality issues not resolved in timely manner
- work with supplier directly in evaluating supplier quality data to identify process improvement opportunities and create correction action plans to address process failures
- provide technical advice and guidance to suppliers on reducing defect rates
- quality analyst
- use data analytic techniques to identify trends or patterns in complex data sets as a means to pinpoint issues/problems and provide to appropriate teams responsible for corrective actions
- warranty analysis
- coordinate and oversee warranty teardown of field returns with supplier to ensure proper root cause assignment and facilitate chargebacks as appropriate
- assist in system analysis using ford analytic tools to determine the root cause of all incoming claimed parts
- review incoming claims for electronic modules and validate the accurate dealer categorization