We are looking for account managers to create long-term, trusting relationships with our customers.
the account manager will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.
*responsibilities*:- overseeing customer account management, including negotiating contracts and agreements to maximize profit- serve as the lead point of contact for any and all matters specific to accounts- build and maintain strong, long-lasting client relationships- develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors- work with teams to improve the entire customer experience- work with all levels of people in an organization to reach desired customer service and revenues.- clearly communicate cases and work with them to close them- develop new business with existing clients and/or identify areas of improvement to meet sales quotas- assist with challenging client requests or issue escalations as needed- ability to onboard and provide on-going training to key customers- must be able to define and maintain customer pipeline and work on a daily basis sales funnel and meet monthly account sales revenue targets.- become a mentor to customers by building and maintaining positive working relationships with customers*requirements*:- proven work experience as an account manager, key account manager, sales account manager, or relevant supervisory role- strong sales knowledge- analytical and strategic thinking- organizational skills and reliability- demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization- solid experience with crm software and ms office (particularly ms excel)- experience delivering client-focused solutions to customer needs- proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail- excellent listening, negotiation and presentation abilities- strong verbal and written communication skills- ba/bs degree in business administration, sales or relevant field- medical sales background is a plus, but not required- bi-lingual (spanish and english) is a plus- time zone 9am mst - 6pm mst- strong analytical, problem-solving, organizational and project management skillscompensation will depend on experience.
references will be required.