*_* this position is 100% remote
- *
- *
*responsibilities*:
- participates as a member of a global it technical team supporting business applications in a 24x7 model distributed between geographically dispersed locations.
- performs basic analysis of functional or service requirements using fundamental understanding of it business process or problems.
- identify and resolve data flow issues based on alerts.
- monitors the environment and resolves issues utilizing available knowledge reference documentation. Monitors production schedules proactively and ensures production jobs complete successfully without issues.
- ensures complete and timely hand-off of incidents to other support teams as appropriate. Assists with enterprise-wide system maintenance and change implementation.
- maintaining operating environments (unix, linux, windows) & monitoring these operating environments.
- documenting all reporting malfunctions and action taken in response.
- actively participate and work on major incidents.
- proactively searches for issues and provides solutions to prevent problems from occurring in area of responsibility.
*education and experience*:
- bachelor’s degree in engineering - computer science or equivalent
- 3-4 years of related experience
*knowledge and skills*:
- good verbal and written communications skills.
- strong experience and knowledge in unix/linux, windows, oracle/ms sql server, sql/pl sql.
- experience on weblogic, informatica, apache tomcat, iis will be an added advantage.
- basic skills in scripting and / or programming language, but not mandatory.
- experience with monitoring and reacting to system events and end user / business requests.
- knowledge of information technology infrastructure library (itil) reference model is preferable.
- good initiative, problem solving, priority setting, and collaboration skills.
- basic organizational and analytical skills.
- demonstrated ability to work with geographically dispersed teams.
Joining dxc connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At dxc we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.
At dxc we put our people first. In managing covid-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. With our virtual first strategy the majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location.