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*resource and business operations coordinator - remote role*work hours are 9am-5:30pm pstinviso marketing is a premier marketing agency.
we specialize in work that turns heads, strengthens our clients' brands, all the while forging a closer connection to their audience.
we listen.
we integrate.
we support.
we innovate.
we design.
we solve.
and we're hiring!There are two main areas of responsibility:- work closely with both the creative and account teams, coordinating people and processes to ensure that our projects are completed within scheduled budgets and deadlines.- resourcing assignments and project tracking- serve as the primary point of contact for all resourcing tasks and capacity planning across multiple teams- monitor employee utilization, tracking workloads and overtime to optimize efficiency- develop strong grasp of team projects and skillsets required to deliver on contract requirements- give progress updates on existing projects and communicate any foreseeable issues (oofs, quality or performance issues, etc.
)- track project timelines via a daily scrum to assign jobs, set priorities, and route projects to internal resources- proactively track down elements needed for the project, ensuring that designers have all the necessary materials to meet deadlines and complete projects efficiently- work closely with and report to the creative director on project flow and provide updates on any obstacles or issues with projects or personnel- balance projects and creative team workloads daily, adjusting assignments and deadlines accordingly2.
monitor and manage our network.- this requires that you keep a pulse on project requirements to ensure we have appropriate resources to fulfill existing books of work.
all while owning the plan/process for scaling up and down as new projects come in or close out- partner with finance and hr to ensure compliance for all resources, including issuing purchase orders if needed- collaborate with project managers, creative leads, and strategists to negotiate resources and timelines, ensuring timely project delivery with high-quality outcomes- develop and streamline workforce management processes to enhance capacity utilization of internal resources while minimizing extended network usage and costs- analyze data and provide insights to recommend hiring decisions based on project budgets- when needed manage onboarding, po process, and it support- work with network to ensure they have the resources needed for their specific projects- review and approve designer timecards*qualifications*- bachelor's degree or equivalent experience- native english speaker or at a c2 level- 3-5+ years of experience with traffic or project management- 3+ years of experience in either an in-house or external agency creative team- excellent verbal/written communications and people management skills