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*assoc specialist, business suppt.sales.customer ops* *-* *(*30004685*)*description*ansell is a leading global provider of protection solutions.
our company designs, develops and manufactures a wide range of protection solutions that meet the ever-changing needs and demands of our markets and industries.
protection is our primary concern as millions of people around the world depend on ansell in their professional and personal lives.job descriptioniglobal job title:local job title:sr account specialist, customer servicesr account specialist, customer servicereports to position: assoc manager, customer servicegbu/region/function: north americadepartment: customer servicelocation: americasjob code/ grade: csr0587/ 35general summary of positionreporting directly to the customer service supervisor, the senior account specialist is directlyresponsible for relationship management, accurate order processing and fulfillment, and customerretention of an account portfolio for industrial and healthcare customers with an annual sales valueup to $120m.
the account specialist serves as the primary point of contact for an assignedportfolio of accounts within a predefined region in partnership with respective field sales.
this rolewill provide customer support by analyzing and processing orders; and responding to customer andfield sales requests and inquiries.
the senior account specialist will collaborate with crossfunctional business partners including supply chain, finance, marketing and distribution centersto facilitate a best in class customer experience