*job description*:
*job id*:
- 368475*company*:
- siemens, s.a. de c.v.*organization*:
- smart infrastructure*job family*:
- quality management*experience level*:
- mid-level professional*full time / part time*:
- full-time*remote vs office*:
- office/site only*contract type*:
- permanent- we are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.
we embrace change and work with curious minds re-inventing the future of work.
join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.why you'll love working for siemens!- diversity and inclusivity focused.
- freedom and a healthy work
- life balance
- embrace our flexible work environment with home office and flex hours, working to reach goals.
- been a part of a culture of constant recognition and rewards for your great ideas!
- solve the world's most significant problems - be part of exciting and innovative projects.
- engaging, challenging, and fast evolving, cutting edge technological environment.
- opportunities to advance your career and mentorship programs on a local and global scale.
- contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
- participate in our celebrations, social events and offsite business events.
what will you do?- implements overarching quality mission and strategy, and ensures implementation of an open quality culture, for all assigned quality areas.
acts as quality consultant for own organization.
*responsibilities*:
- you are handling with your local team all warranty topics as a second level support concerning our medium voltage switchgears and vacuum circuit breakers- you are defining with your team site activities by remote support, dispatching of technicians to customer site, on site product training and delivery of spare parts- you are escalating to the quality management in case of critical topics as well reporting the cases to the global gcc head- your are reporting your kpis (manpower assignment, budget, customer satisfaction, e.g.)
to the global gcc management- together with the global gcc head you ensure the implementation of qm&gcc strategy at your location for the aftersales market- you are working on continuous improvement measures on the products and services with the operation and r&d team- you assure that all your gcc employees are trained regarding healthy and safety with the focus of on site services*requirements*:
- ? Degree in mechanical / electrical engineering or equivalent- ? At least 5 years of site experience - preferably leadership experience and 2-3 years of service experience- ? Knowledge of installation, maintenance or repair for medium voltage switch gears and circuit breakers- ? English language on a professional level as well as local languageequal employment opportunity statement