Mexico's fastest growing 1st and 3rd party collections agency, is seeking a collection unit manager for our monterrey, mexico location.*segoso mexico*, a h.e.r.o (highly effective recovery operation) has engineered the most sophisticated and technologically advanced collections program in the entire industry....turning results into monthly bonus payments!Responsibilities include but are not limited:monitoring and driving the collection floor, as well as deliver collector training, monitoring and implementing company policies and procedures. Resolves problems and makes recommendations for improving account handling processes.*essential duties and responsibilities*- leadership of their individual assigned collection group- management and supervision of an assigned collection group- proficiency in the art of collecting money- responsible for the continued training and teaching of their individual staff's negotiation, tasking, and talk off skills- responsible in for all administrative tasks as needed for group- responsible to aid their director of operations in enforcing company policies- responsible in presenting a professional demeanor and attitude at all time to the collection staff*job requirements*- employee must possess exceptional leadership, mentoring and communication skills- must be competitive and goal driven- must be detail orientated- must have strong analytical skills and diligent with assigned tasks- must be technology literate, computer skills are necessary- must be prompt- must be self confident, motivating, and disciplined- excellent verbal & communication skills required- no write ups for attendance or performance*we offer*:- paid training- hourly pay + monthly bonus- paid time off- pantry vouchers or major medical insurance after 3 months- law benefits (aguinaldo, vacations etc).- you can take vacations after 6 months.- checks, drug screening required.segoso, we offer a career, not just a job