Client: cbts / confidential for now (industry: material science and manufacturing)
location: open to mexico, people from reynosa are preferred but it’s 100% remote
client provides: laptop
job description:
1. monitor network performance to ensure high availability and reliability.
2. identify, diagnose, and resolve network issues and outages promptly.
3. prepare detailed network diagrams and document network processes and changes for future reference.
4. design and develop power bi reports and dashboards to meet business requirements.
5. gather and understand business requirements for data visualization and analysis.
6. maintain and develop dashboards for network assets in service-now, collaborating with the existing snow team.
7. support network solutions including switching, routing, software-defined networking, and circuit management/telecom connectivity.
8. ability to think through problems and visualize solutions.
9. ability to create accurate network diagrams and documentation for designing and planning network communication systems.
experience:
this is a first and second level noc engineer position requiring 3-5 years of experience. Responsibilities include managing periodic software/firmware upgrades of network infrastructure and handling reactive and proactive problem tickets.
1. sql for data mining.
2. tools such as solarwinds and/or netbrain.
3. big plus: create dashboards using power bi that serve the needs of a noc.
seniority level
mid-senior level
employment type
full-time
job function
information technology
industries
it services and it consulting
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