Please submit your application in englishabout water.org 1 in 4 people around the world lack access to safe water and 2 in 5 people don't have access to a safe toilet. We are working every day to change this. We are water.org, an international nonprofit organization based in kansas city, missouri, that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by gary white and matt damon, we pioneer market-driven financial solutions to the global water crisis.
job overview the partnership account manager drives the performance of assigned partnership accounts, ensuring consistent delivery against account priorities. This individual serves as a technical consultant, business advisor, and/or implementer of the partner-facing business plans and related programs.
department accountabilities impact strategy leadership and executionportfolio + account managementbusiness developmentbusiness metrics and data insightspre-award and post award administrationproject managementrisk identificationadvisory and consulting servicesjob-specific accountabilities account management serves as the primary contact for assigned partnership accounts, ensuring a high level of customer satisfaction and retention. Implements partner-facing service delivery and related projects, and nurtures relationships to maximize successful performance.
business development maintains and grows relationships with partners' key decision makers to support the business line's growth strategy and pipeline of potential partners interested in water.org's products and services.
business metrics + reporting provides timely and accurate reporting and analysis of account performance and related business metrics to relevant business partners.
complexity + problem solving skills ability to manage multiple complex internal and external relationships.functional knowledge of related industry and/or market segments within the assigned portfolio of accounts.broad knowledge of programmatic planning and experience appropriately mitigating and/or escalating risks within the assigned accounts.key competencies customer focus – builds strong customer relationships and delivers customer-centric solutions.optimizes work processes – knows the most effective and efficient processes to get things done.communicates effectively – develops and delivers multi-mode communications for different audiences.values differences – recognizes the value that different perspectives and cultures bring to an organization.nimble learning – learns through experimentation when tackling new problems.management responsibility individual contributor with no subordinates.required qualifications & experience bachelor's degree and/or equivalent relevant work experience.five or more years of experience with account management in relevant areas.proven track record of expanding accounts and business contracts.proficient (written and verbal) in english.travel requirement up to 25% of domestic and international travel.being authorized to work in the country posted is a precondition of employment. Type and estimated length of employment: indefinite
salary/benefits this position offers country-specific benefits and market-based, competitive salary; as well as periodic review for merit and incentive pay based on organizational and personal achievement.
water.org is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of any status protected by law. We strive to build and maintain a diverse team that will advance our mission and encourage candidates from all backgrounds to apply.
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