Customer relationship management
• manages the equipment installation environment during installation activities
• manages on-site communication with the customer for day to day installation and logistical activities
project management
• responsible for safe, high quality, and timely installation of the equipment following kone installation methods throughout the installation process
• is responsible for reporting installation progress to the installation supervisor.
• ensures that shortages or damage are reported and replacement parts are ordered as soon as they are discovered
• keeps the installation tooling safe and in good condition
• ensures the security of the delivered equipment by means of correct storage and site handling
• communicates with the builder to prevent interruptions to installation work
• is familiar with the a.m. manual and aware of field letter updates
• is responsible for the safe working environment within the confines of the installation activity including storage areas
delivery
• responsible for receiving, checking and storage of materials
• carries out the installation according to pre-determined method instruction and schedule
• submits reports of timekeeping, quality feedback forms and warranty claims for material
• contributes to the ongoing improvement of the product by feedback to the supply line
leadership / people management
• may be required by the supervisor to give training/coaching to trainees and helpers.
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