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this role will be accountable for the development and implementation of world-class talent strategies and hr processes that enhance the capabilities of realtruck’s mexico operations. Realtruck’s mexico operations is growing and includes multi-site manufacturing responsibilities across guadalajara with approximately 1,200 associates which will grow into 1,500 by the end of 2025. This position will plan, lead, direct and develop the local policies, processes, and staff of the human resource (hr) team in mexico. This position will lead a team of 4 direct reports and an extended team of 15 hr professionals and will be responsible for progressive hr policies while also ensuring legal compliance and implementation of the global function’s vision, mission and global hris system.
*core functions*
- partner with the mexico operations & global functional senior leadership to achieve the organization’s goals and growth strategy and develop plans on how to maximize the business results.
- lead all hr processes related to talent assessment, development, recruiting, and retention.
- plan, lead, develop, and implement policies, processes, training, initiatives, engagement action plans and employee surveys to support the organization’s human resource strategic and compliance needs.
- oversee the administration of human resources to ensure high-quality talent assessment, compensation, benefits, employee relations; performance and talent management; productivity, recognition, engagement; occupational health and safety (dotted line); training and development and workforce management and planning.
- conduct research and analysis of organizational trends, including review of reports and metrics from the organization’s human resource information system (hris), talent management system, or other hr metrics and create and execute plans to mitigate gaps and issues.
- monitor and ensure the organization’s compliance with local employment laws and regulations and recommended best practices; review and modify policies and practices to maintain compliance.
- develop and implement departmental budget.
- facilitate ongoing professional development, coaching, and training of hr staff.
- oversee the daily workflow of the hr department.
- provide constructive and timely performance evaluations, smart goals, and development.
- handle escalated discipline and termination of employees in accordance with company policy.
- performs other duties as required.
*qualifications & requirements*
*education and experience*
- bachelor’s degree in human resources, business administration, or related field required; master’s degree preferred.
- 10+ years of human resource experience (5+ years of managing others is required).
- prior experience leading a multi-site manufacturing operations strong preferred.
- prior experience in standing up a maquiladora is preferred.
*required licenses*
- hr certifications such as: gphr, phr, sphr, shrm-cp or shrm-scp are preferred but not required.
*skills, abilities, and knowledge*
- strong critical thinking, analytical and problem solving.
- excellent verbal and written communication skills, both in english and spanish.
- excellent interpersonal and negotiation skills.
- excellent organizational skills and attention to detail.
- excellent time management skills with a proven ability to meet deadlines.
- strong supervisory and leadership skills.
- ability to adapt to the needs of the organization and employees.
- ability to prioritize tasks and to delegate them when appropriate.
- thorough knowledge of employment-related laws and regulations.
- proficient with microsoft office suite or related software.
- proficiency with or the ability to quickly learn the organization’s hris and talent management systems.
*travel*
- *travel as needed to international or company global headquarters up to 10%.*
*competencies*
- *adaptability* - adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- *initiative* - volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
- *customer service* - responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
- *interpersonal skills* - focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
- *judgement* - displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
- *motivation* - sets and achieves challenging goals; demonstrates persis