*job summary*:*essentials functions*:- researches accounts, identify key players and generates interest- routes qualified opportunities to the appropriate sales executive for further development and closure- telephones prospect to identify appropriate contacts, qualify and drive lead through the sales pipeline- researches and resolves customer problems, complaints and questions according to established customer service guidelines and processes- gather customer g2 regarding industries, competitors, potential new products and opportunities- processes request for literature, shipping information pricing and quotes- involves supervisor and/or other people when problems become complex or difficult to solve.*requirement*:- advanced level of english- high school diploma- some experience in similar position- good communications skills- experience with afs (mrp systems)- good computer skills