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*sr business analyst*essential functions*- collaborates with business staff to thoroughly understand the needs to be supported by the business processes and information systems.- gathers and defines stakeholder system requirements by direct observations, gap analyses, and process reviews.
utilizes requirements to construct conceptual designs and user stories.- acts as key liaison between business partners and technical teams.- works with business experts and managers to develop business process flows and fit gap analysis of possible system solutions to ensure solutions fit into existing company systems environment.- works with business experts to come up with conceptual designs, and leads the implementation of new system designs.- creates end user training materials, comes up with training delivery plan, and rolls out training to end user groups.- plays a key role in defining the criteria to effectively prioritize user enhancement requests (uer's) and business requirements.- produces reports, timelines, and graphics to communicate expectations and progress to management, end users, and other relevant parties.- maintains current understanding of industry standards, trends, and best practices through industry and other professional networks.- adapts quickly to frequent process changes and improvements.
- is reliable, engaged, and provides feedback as to improve processes and policies.- attends all department, team, and company meetings as required.- embraces and exemplifies ads core values: o we grow together o we care o we obsess over the customer experience o we commit o we wow!
2*other responsibilities*- may perform any additional responsibilities or special projects as required.
*minimum requirements*- 3+ years' ba experience, to include project management- bachelors' degree in information systems, business, or related field- intermediate level in microsoft office applications, including visio- background in dme and pharmacy desirable*expected competencies*- professional verbal and written communication skills, including interpersonal skills with a demonstrated ability to collaborate with a team- strong interpersonal skills, able to build business partnerships with end users or it and influence outcomes- effective analytical and problem-solving skills- self-motivated with the ability to plan and manage own work with clear accountability to meet given tasks- ability to frame clear and powerful questions in order to seek understanding or insights- proficient with or able to quickly learn systems and software used by the organization- ability to write business processes, clear system requirements and construct conceptual design documents