Job summary
we are looking for a shift manager to join our team in last mile execution. This role is crucial in ensuring the safety, quality, customer experience, and productivity of our operations.
main responsibilities
1. manage a team of process assistants and delivery service providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with dsps including management representatives and their drivers.
2. ensure productivity execution is maximized through training, analysis, and feedback of performance data on a periodic basis.
3. partner with the amzl delivery station on the road (otr) management team to establish and maintain quality control standards.
4. proactively identify and lead process improvement initiatives and lean tools.
5. tactical leadership of strategic initiatives.
requirements
* a completed bachelor's degree or 2+ years amazon experience.
* 5+ years of general experience
* 3+ years as manager of managers
* english intermediate-advanced proficiency
* 1+ years of performance metrics, process improvement or lean techniques experience
about us
we are an equal opportunities employer and welcome applications from diverse candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit here for more information.